You ship every week. They see nothing.
01
Customers think you quit.
You pushed 12 PRs this sprint. To your customers, the product looks dead. A stale changelog is worse than no changelog — it says you stopped caring.
02
You're answering tickets you already shipped.
"Does it support bulk export?" You shipped that last month. Now you're spending 20 minutes digging through PRs to prove it. Every week.
03
Feedback lands everywhere and goes nowhere.
Email, Twitter DMs, Discord, support tickets. None of it connected. No votes, no priority. You build blind.
04
The goodwill evaporates.
A customer asked for a feature. You built it. They never found out and churned. The loop never closed.
"I built exactly what they asked for. They churned thinking I'd abandoned the project."
— Every solo founder, everywhere
Connect GitHub once. The loop runs itself.
01
You push code
GitHub PRs, commits, and labels flow into ShipTell automatically. Nothing to configure after setup.
02
AI writes the changelog
ShipTell reads your PR history and generates polished release notes. Quality score before you publish.
03
Customers are informed
One publish reaches widget, email, Slack, and Discord. Roadmap voters get notified when their request ships.
04
Support handles itself
Customers find answers in the KB before opening a ticket. When they write in, AI drafts the reply from your changelog.
Everything your customers need. In one place.
Four products. One platform. All connected to GitHub.
The support tool that knows what you shipped.
Most support tools are dumb — they don't know your product, your code, or your shipping history. ShipTell does. AI replies are drafted from your actual changelogs. Stripe billing shows inline on every conversation. No second tab.
Shared inbox · real-time live chat · email ticketing
Typing indicators, online/offline status, chat history
Stripe billing panel on every conversation — refund inline
B2B company accounts — all contacts in one view
AI draft replies from your changelog, not a generic model
Canned responses, internal notes, CSAT, auto-responder
Customer Inbox
Sarah · Acme Corp · 2 min ago
Does this support bulk export? We need CSV and JSON.
Matched: Bulk Export · Shipped v3.2 · March 5
AI Draft Reply
Great news — we shipped bulk export in v3.2 on March 5. Export to CSV and JSON from Settings → Export.
Stripe Context
Plan
Pro · $49/mo
MRR
$49
Trial
Active
Replaces 4 tools. Cheaper than any one.
Crisp + Beamer + Canny + a KB tool runs $200+/mo — and none of them talk to each other. ShipTell is all of it, connected, from $29/mo.
Crisp
$45/mo
Customer support
AI changelog from GitHub
Public roadmap + voting
Auto-notify voters on ship
Self-updating knowledge base
Stripe billing context
Beamer
$49/mo
Customer support
AI changelog from GitHub
Public roadmap + voting
Auto-notify voters on ship
Self-updating knowledge base
Stripe billing context
Canny
$79/mo
Customer support
AI changelog from GitHub
Public roadmap + voting
Auto-notify voters on ship
Self-updating knowledge base
Stripe billing context
ShipTell
$29/mo
Customer support
AI changelog from GitHub
Public roadmap + voting
Auto-notify voters on ship
Self-updating knowledge base
Stripe billing context
One platform. One price. Everything connected.
Why ShipTell exists
Built by a founder who kept losing customers he'd already won back.
I built ShipTell for my own SaaS. I'd ship for weeks — fix the exact thing a customer asked for — and they'd churn anyway, certain I'd abandoned the product. They never found out. ShipTell is the system I wished I'd had: it turns everything you ship into something your customers actually see.
— Zakir, solo founder · building ShipTell in public
Be one of the first 50.
ShipTell is new — there's no wall of logos yet. The first 50 founders lock in Pro forever for $99: one payment, no monthly bill, no renewals. Once the 50 seats are gone, so is the deal.
Grab a Lifetime SeatLock in the lowest price. Forever.
All AI features in every plan. 7-day free trial, no card. And a 30-day money-back guarantee — if ShipTell doesn't draft your first changelog in 5 minutes, it's free.
Starter
Everything you need to stop shipping in silence — support, changelog, and roadmap in one.
$29
/mo
1 project
20 changelogs/mo
Full support (inbox + live chat + email ticketing)
AI draft replies
Stripe billing context
Public roadmap + voting
Email subscribers (50)
Slack & Discord
Embeddable widget
Self-updating knowledge base
Auto-release scheduling
Priority support
Pro
Replaces Crisp + Beamer + Canny + your KB tool. Less than any one of them.
$49
/mo
Everything in Starter
3 projects
Unlimited changelogs
Unlimited subscribers
5 team members
Self-updating knowledge base
Auto-release scheduling
Priority support
Lifetime Deal
Pro forever. One payment, no renewals — for the first 50 founders only.
$99
once
Everything in Pro forever
No monthly bill
No renewal
All future updates
Priority support
7-day free trial on all plans · No credit card required · Cancel anytime