ShipTell
FeaturesPricingChangelog
Sign inGet Started
Survicate Alternative

A Survicate Alternative When You Need Requests, Not Surveys

Survicate is a survey tool: NPS, CSAT and custom surveys by email, link and in-product. Its Growth plan starts at $56 a month billed annually for 100 survey responses a month, or $89 a month on the monthly Starter plan (checked October 2026). If what you really want is to know which features customers ask for, and to tell them when you ship, ShipTell does that with a public voting board, a support inbox and a GitHub changelog from $29 a month. It does not run surveys.

Start 7-day free trialSee pricing

Survicate vs ShipTell at a glance

Survicate details checked on its own site in October 2026.

FeatureShipTellSurvicate
Entry price$29/mo flat (Starter)$56/mo billed annually (Growth, 100 responses a month), or $89/mo paid monthly (Starter)
Higher plans$49/mo flat (Pro, up to 5 team members)Pro from $349/mo, Enterprise from $569/mo
Free trial7 days, no credit card10 days, no card, up to 25 responses
Surveys (NPS, CSAT, custom)Only a CSAT rating request sent by email after a support conversationYes, by email, link and in-product
Public feature voting boardYesNot listed on the pricing page
Support inbox and live chatYesNot listed on the pricing page
Changelog from GitHubYesNot listed on the pricing page

Source: survicate.com/pricing/

Surveys and feature requests answer different questions

A survey is good when you have a question: how likely are you to recommend us, how was onboarding, which of these three ideas matters most. Survicate is built for that, and it can send surveys by email, link or inside your product.

Feature requests come the other way. Customers tell you what is missing, often in a support message. ShipTell turns those into items on a public roadmap where other customers can vote. When you ship one, the people who voted get an email. If you need both, many teams run a survey tool and a feedback board side by side.

Who ShipTell is not for

  • Teams that need NPS programs, in-product surveys or research analysis. ShipTell has no survey builder.
  • Marketing and CX teams that survey customers who are not users of a software product.
  • Teams that do not ship software from GitHub.

Why teams leave Survicate

Real frustrations that drive the switch.

  • Growth is $56/mo billed annually for 100 survey responses a month, and $114/mo for 250

  • Pro starts at $349/mo and Enterprise at $569/mo

  • Surveys ask questions you chose; they do not collect the requests customers bring on their own

  • No public voting board, support inbox or changelog listed on its pricing page

Why they choose ShipTell

Everything you need, none of the bloat.

  • Starter $29/mo, Pro $49/mo, flat price

  • A public roadmap where customers post and vote on requests

  • A shared inbox, live chat and email ticketing, plus a CSAT rating request you can send after a conversation

  • Voters are emailed automatically when their request ships

Frequently asked questions

How much does Survicate cost?

Checked in October 2026: Growth starts at $56 a month billed annually for 100 survey responses a month ($114 for 250). Paid monthly, Starter starts at $89 a month for 100 responses. Pro starts at $349 a month and Enterprise at $569 a month. There is a 10-day free trial with no card that collects up to 25 responses.

Is ShipTell a survey tool?

No. ShipTell collects feedback through a public voting board and the support inbox, and you can email a customer a CSAT rating request after a conversation. It does not build or send surveys.

Ready to switch from Survicate?

7-day free trial on every plan. No credit card required.

Start your 7-day free trial