Chatwoot Alternative

The Best Chatwoot Alternative With Zero DevOps Setup

Chatwoot is the best open-source support tool available — but self-hosting requires 4–6 hours of DevOps setup, and there is no changelog or feature request board. ShipTell is the hosted alternative that goes live in 15 minutes and includes all three.

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What ShipTell includes

For Chatwoot's current prices and features, check Chatwoot's own site.

Feature	ShipTell
Price	Starter $29/mo, Pro $49/mo, 7-day free trial
Shared inbox, live chat and email ticketing	Included on every plan
Changelog written by AI from your GitHub PRs	Included on every plan
Public roadmap with voting	Included on every plan
Voters emailed when their request ships	Included on every plan
AI reply drafts	Included on every plan
Stripe billing details next to each conversation	Included on every plan

Why teams leave Chatwoot

Real frustrations that drive the switch.

Self-hosting requires 4–6 hours minimum — VPS, Docker, SSL, DNS
No changelog feature
No feature request board
AI (Captain) is a recent add-on, still catching up

Why they choose ShipTell

Everything you need, none of the bloat.

Cloud-hosted — live in 15 minutes, no DevOps
GitHub-powered changelog auto-generated from commits
Feature request board with voting
AI drafts included, no extra setup

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7-day free trial on every plan. No credit card required.

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