Chatwoot Alternative

The Best Chatwoot Alternative With Zero DevOps Setup

Chatwoot is the best open-source support tool available — but self-hosting requires 4–6 hours of DevOps setup, and there is no changelog or feature request board. ShipTell is the hosted alternative that goes live in 15 minutes and includes all three.

Chatwoot vs ShipTell — At a Glance

See why teams switch.

FeatureShipTellChatwoot
Price$19/mo flatFree (self-host) / $99/seat (cloud)
Shared inboxYesLimited / No
GitHub changelogAI-poweredManual only
Feature request boardYesNo
AI reply draftsYesNo
Stripe billing panelYesNo
Setup time~5 minutesDays

Why teams leave Chatwoot

Real frustrations that drive the switch.

  • Self-hosting requires 4–6 hours minimum — VPS, Docker, SSL, DNS

  • No changelog feature

  • No feature request board

  • AI (Captain) is a recent add-on, still catching up

Why they choose ShipTell

Everything you need, none of the bloat.

  • Cloud-hosted — live in 15 minutes, no DevOps

  • GitHub-powered changelog auto-generated from commits

  • Feature request board with voting

  • AI drafts included, no extra setup

Ready to switch from Chatwoot?

Join teams who made the move. Setup in 5 minutes, no credit card required.

Try ShipTell free — no credit card required