Tidio Alternative

The Best Tidio Alternative Built for SaaS Founders

Tidio is a strong live chat and AI tool — but it is optimized for e-commerce, not developer-led SaaS. There is no changelog, no feature request board, and no GitHub integration. ShipTell is purpose-built for SaaS founders who need to communicate shipping updates, collect feedback, and handle support in one place.

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What ShipTell includes

For Tidio's current prices and features, check Tidio's own site.

Feature	ShipTell
Price	Starter $29/mo, Pro $49/mo, 7-day free trial
Shared inbox, live chat and email ticketing	Included on every plan
Changelog written by AI from your GitHub PRs	Included on every plan
Public roadmap with voting	Included on every plan
Voters emailed when their request ships	Included on every plan
AI reply drafts	Included on every plan
Stripe billing details next to each conversation	Included on every plan

Why teams leave Tidio

Real frustrations that drive the switch.

Built for e-commerce — not optimized for B2B SaaS workflows
No changelog feature
No feature request board
No GitHub integration — shipping and support are disconnected

Why they choose ShipTell

Everything you need, none of the bloat.

Built specifically for SaaS founders, not e-commerce
GitHub-powered changelog auto-generated from PRs
Feature request board with voter auto-notification
$19/mo — inbox + changelog + feedback in one SaaS-native tool

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7-day free trial on every plan. No credit card required.

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