Crisp Alternative

The Best Crisp Alternative That Includes a Changelog

Crisp is a popular choice for indie hackers thanks to flat pricing. But it caps AI at 50 uses/month on the Essentials plan, has no changelog feature, and no public feature request board. ShipTell combines the inbox, changelog, and feedback board into one tool — still at a flat monthly rate.

What ShipTell includes

For Crisp's current prices and features, check Crisp's own site.

FeatureShipTell
PriceStarter $29/mo, Pro $49/mo, 7-day free trial
Shared inbox, live chat and email ticketingIncluded on every plan
Changelog written by AI from your GitHub PRsIncluded on every plan
Public roadmap with votingIncluded on every plan
Voters emailed when their request shipsIncluded on every plan
AI reply draftsIncluded on every plan
Stripe billing details next to each conversationIncluded on every plan

Why teams leave Crisp

Real frustrations that drive the switch.

  • AI capped at 50 uses/month on Essentials (€45/mo)

  • No changelog — requires Headway, Beamer, or a separate tool

  • No feature request board — requests get lost in chat

  • UI is dated and not optimized for B2B SaaS

Why they choose ShipTell

Everything you need, none of the bloat.

  • Unlimited AI reply drafts on all plans

  • Built-in changelog — ship updates directly from GitHub

  • Public feature request board with voting

  • Modern B2B SaaS UI, Stripe billing panel included

Ready to switch from Crisp?

7-day free trial on every plan. No credit card required.

Start your 7-day free trial