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Olark Alternative

The Best Olark Alternative With AI Draft Replies and a Changelog

Olark is a dependable live chat tool that has been around for years — but it has no AI reply drafting, no changelog, and no feature request board. At $29/seat it also carries per-seat pricing that compounds as your team grows. ShipTell is the modern, all-in-one alternative at a flat monthly price.

Start 7-day free trialSee pricing

What ShipTell includes

For Olark's current prices and features, check Olark's own site.

FeatureShipTell
PriceStarter $29/mo, Pro $49/mo, 7-day free trial
Shared inbox, live chat and email ticketingIncluded on every plan
Changelog written by AI from your GitHub PRsIncluded on every plan
Public roadmap with votingIncluded on every plan
Voters emailed when their request shipsIncluded on every plan
AI reply draftsIncluded on every plan
Stripe billing details next to each conversationIncluded on every plan

Why teams leave Olark

Real frustrations that drive the switch.

  • No AI reply drafts — all responses require manual effort

  • Per-seat pricing: $29/seat/month

  • No changelog feature

  • No feature request board

Why they choose ShipTell

Everything you need, none of the bloat.

  • AI reply drafts included on all plans

  • Flat $19/mo — no per-seat billing

  • GitHub-powered changelog auto-generated from PRs

  • Feature request board with auto-notify on ship

Ready to switch from Olark?

7-day free trial on every plan. No credit card required.

Start your 7-day free trial