Olark Alternative

The Best Olark Alternative With AI Draft Replies and a Changelog

Olark is a dependable live chat tool that has been around for years — but it has no AI reply drafting, no changelog, and no feature request board. At $29/seat it also carries per-seat pricing that compounds as your team grows. ShipTell is the modern, all-in-one alternative at a flat monthly price.

Olark vs ShipTell — At a Glance

See why teams switch.

FeatureShipTellOlark
Price$19/mo flat$29/seat/mo
Shared inboxYesLimited / No
GitHub changelogAI-poweredManual only
Feature request boardYesNo
AI reply draftsYesNo
Stripe billing panelYesNo
Setup time~5 minutesDays

Why teams leave Olark

Real frustrations that drive the switch.

  • No AI reply drafts — all responses require manual effort

  • Per-seat pricing: $29/seat/month

  • No changelog feature

  • No feature request board

Why they choose ShipTell

Everything you need, none of the bloat.

  • AI reply drafts included on all plans

  • Flat $19/mo — no per-seat billing

  • GitHub-powered changelog auto-generated from PRs

  • Feature request board with auto-notify on ship

Ready to switch from Olark?

Join teams who made the move. Setup in 5 minutes, no credit card required.

Try ShipTell free — no credit card required