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Tawk.to Alternative

The Best Tawk.to Alternative With AI and a Changelog

Tawk.to is free live chat — a compelling starting point, but the trade-off is real. There is no AI reply drafting, no changelog, and no feature request board. The business model is hiring real agents from their marketplace at $1/hour. ShipTell is the step-up for founders who want AI assistance and a complete product feedback loop.

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What ShipTell includes

For Tawk.to's current prices and features, check Tawk.to's own site.

FeatureShipTell
PriceStarter $29/mo, Pro $49/mo, 7-day free trial
Shared inbox, live chat and email ticketingIncluded on every plan
Changelog written by AI from your GitHub PRsIncluded on every plan
Public roadmap with votingIncluded on every plan
Voters emailed when their request shipsIncluded on every plan
AI reply draftsIncluded on every plan
Stripe billing details next to each conversationIncluded on every plan

Why teams leave Tawk.to

Real frustrations that drive the switch.

  • No AI reply drafts — all responses are manual

  • No changelog feature

  • No feature request board

  • Business model relies on agent marketplace, not AI automation

Why they choose ShipTell

Everything you need, none of the bloat.

  • AI-drafted replies included — no manual response required for every ticket

  • GitHub-powered changelog auto-generated from commits

  • Feature request board with voter auto-notification

  • $19/mo for a complete SaaS communication toolkit

Ready to switch from Tawk.to?

7-day free trial on every plan. No credit card required.

Start your 7-day free trial