Kayako Alternative

The Best Kayako Alternative for Solo SaaS Founders

Kayako is a mature customer service platform — but it is designed for enterprise teams and priced accordingly at $60/seat. There is no changelog, no feature request board, and no GitHub integration. ShipTell is what you choose when you want the discipline of a proper support inbox without the enterprise overhead.

Start 7-day free trial See pricing

What ShipTell includes

For Kayako's current prices and features, check Kayako's own site.

Feature	ShipTell
Price	Starter $29/mo, Pro $49/mo, 7-day free trial
Shared inbox, live chat and email ticketing	Included on every plan
Changelog written by AI from your GitHub PRs	Included on every plan
Public roadmap with voting	Included on every plan
Voters emailed when their request ships	Included on every plan
AI reply drafts	Included on every plan
Stripe billing details next to each conversation	Included on every plan

Why teams leave Kayako

Real frustrations that drive the switch.

Enterprise-focused: $60/seat/month pricing
Steep onboarding and configuration overhead
No changelog feature
No feature request board or GitHub integration

Why they choose ShipTell

Everything you need, none of the bloat.

Flat $19/mo — 97% cheaper than Kayako per seat
Live in 15 minutes, not weeks
GitHub-powered changelog auto-generated with AI
Feature request board with auto-notify on ship

Compare similar tools

Drift alternative Tawk.to alternative Olark alternative Intercom alternative All alternatives

Free tools

Free tools for release notes and support replies

Ready to switch from Kayako?

7-day free trial on every plan. No credit card required.

Start your 7-day free trial