Missive vs ShipTell at a glance
Missive details checked on its own site in October 2026.
Source: missiveapp.com/pricing
Missive or ShipTell: which one fits
Pick Missive if your work is mostly email with clients, partners or vendors, and several people need to share, assign and discuss those threads. It handles that well, and for two people on Starter it costs less than ShipTell.
Pick ShipTell if you run a software product and most messages are about the product: bugs, feature requests, how-to questions, billing. ShipTell keeps those next to what you shipped. Your changelog is written from GitHub, feature requests go on a public roadmap, and voters hear back when you ship.
Cost for a small team, per month
Missive bills per user and these are yearly-billing prices. ShipTell is a flat price per plan.
- 1 person: Missive Starter $14. ShipTell Starter $29.
- 3 people: Missive Starter $42, Productive $72. ShipTell Pro $49.
- 5 people: Missive Starter $70, Productive $120. ShipTell Pro $49.
Who ShipTell is not for
- Teams whose inbox is mostly client, vendor or sales email. Missive is the better fit.
- Teams that need SMS, WhatsApp or social channels in the same inbox.
- Support teams larger than 5 people. ShipTell Pro covers up to 5 team members.
Why teams leave Missive
Real frustrations that drive the switch.
Priced per user: Starter is $14, Productive $24 and Business $36 per user per month, billed yearly
The Starter plan is capped at 5 users, and rules and automations start on Productive
No changelog and no public roadmap on its pricing page, so announcing releases needs another tool
Built for team email in any business, not for the shipped-feature questions a software team gets
Why they choose ShipTell
Everything you need, none of the bloat.
Flat monthly price: Starter $29/mo, Pro $49/mo for up to 5 team members
A changelog written by AI from your GitHub pull requests
A public roadmap with voting, and every voter emailed when their request ships
AI reply drafts that can point a customer to the release that shipped their request
Frequently asked questions
How much does Missive cost?
Checked in October 2026: Starter $14, Productive $24 and Business $36 per user per month, billed yearly. Starter allows up to 5 users. New teams get a 30-day trial of Productive without a credit card.
Is Missive a help desk?
Missive is a shared team inbox. It brings email, SMS and social conversations into one place, with assignment, rules and internal chat. Its pricing page lists no changelog and no public roadmap.
How much does ShipTell cost?
Starter is $29 a month with 1 team member. Pro is $49 a month for up to 5 team members. Both start with a 7-day free trial.
Ready to switch from Missive?
7-day free trial on every plan. No credit card required.
Start your 7-day free trial