LiveAgent Alternative

The Best LiveAgent Alternative With Zero Setup Complexity

LiveAgent offers a broad multi-channel helpdesk at a relatively low per-seat price — but the setup complexity is significant and it has no changelog or feature request board. ShipTell is the lean alternative that goes live in 15 minutes and bundles inbox, changelog, and feedback board in one product built for solo founders.

What ShipTell includes

For LiveAgent's current prices and features, check LiveAgent's own site.

FeatureShipTell
PriceStarter $29/mo, Pro $49/mo, 7-day free trial
Shared inbox, live chat and email ticketingIncluded on every plan
Changelog written by AI from your GitHub PRsIncluded on every plan
Public roadmap with votingIncluded on every plan
Voters emailed when their request shipsIncluded on every plan
AI reply draftsIncluded on every plan
Stripe billing details next to each conversationIncluded on every plan

Why teams leave LiveAgent

Real frustrations that drive the switch.

  • Complex multi-channel setup not optimized for solo founders

  • Per-seat pricing from $15/seat/month

  • No changelog feature

  • No feature request board

Why they choose ShipTell

Everything you need, none of the bloat.

  • Live in 15 minutes — no complex configuration

  • Flat $19/mo — no per-seat billing

  • GitHub-powered changelog auto-generated from commits

  • Feature request board with voting included

Ready to switch from LiveAgent?

7-day free trial on every plan. No credit card required.

Start your 7-day free trial